Clyde Dispatch Group
Clyde Dispatch Group
Updated September 14, 2026.
Clyde Dispatch Group, a DBA of Clyde Dispatch LLC ("Company," "we," "us," or "our"), is committed to protecting the privacy of our clients and their carriers. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our freight dispatch services, website (clydedispatch.com), and related communications.
We collect information you provide directly to us, including:
We may also collect information automatically when you interact with our website, including IP address, browser type, and pages visited.
Providing a phone number or using the service does not by itself give SMS consent. The application offers an optional, unchecked consent box for recurring automated dispatch messages. Consent is not a condition of service; contact us to arrange phone or email communication. Message categories include:
Message frequency varies based on dispatch activity. Standard message and data rates may apply.
To opt out: Reply STOP to any SMS message at any time. If you continue receiving messages after opting out, contact victoria@clydedispatch.com. To opt back in, contact us at the same address.
For help: Reply HELP to any SMS or contact us at victoria@clydedispatch.com.
We do not sell or share your phone number with third parties for their marketing purposes.
We use the information we collect to:
We do not sell your personal information. We may share your information with:
Application, load, call, broker and lane-rate records may remain in our systems after a visit or dispatch activity ends. We have not established a single deletion period covering all records, service providers and backups. You may ask about retained information or request deletion by contacting victoria@clydedispatch.com. We will review your request and explain any applicable limits; submitting a request does not automatically erase provider records or backups.
We do not use advertising cookies, third-party ad networks, or cross-site tracking pixels, and we do not sell browsing data. Submitted attribution information is processed with application records as described above.
Our website uses your browser's sessionStorage to record which link or campaign
brought you to the site. When you arrive from a link containing campaign parameters
(utm_source, utm_medium, utm_campaign, utm_content),
those values are stored in your browser for the duration of your visit and submitted with your
carrier application so we can understand which channels reach owner-operators. Browser session data is cleared
when the tab closes; submitted campaign information and associated server-side attribution records are not deleted by closing the tab.
Our web server keeps standard access logs (IP address, browser type, pages requested, timestamp) for security and troubleshooting. You can block or clear this storage at any time through your browser settings; the application form will still work.
We use access controls and HTTPS for the website. No method of transmission over the internet is 100% secure.
Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at victoria@clydedispatch.com.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date.
If you have questions about this Privacy Policy, contact us at: