Clyde Dispatch Group
Clyde Dispatch Group
Updated September 14, 2026.
These Terms of Service ("Terms") govern your use of the freight dispatch services, website, and communications provided by Clyde Dispatch Group, a DBA of Clyde Dispatch LLC ("Company," "we," "us," or "our"). By signing up for or using our services, you agree to these Terms.
Clyde Dispatch Group is preparing an AI-assisted freight dispatch beta for owner-operators and small fleets. Planned services, subject to readiness and agreed authorization before activation, include:
Victoria oversees beta participation, reviews loads and handles issues, with Clyde assisting with broker calls and dispatch coordination. Service activation and the scope of our authority must be confirmed in your Dispatcher-Carrier Agreement. Applying alone does not authorize CDG to book a load or sign documents. We do not take possession of freight, operate as a motor carrier, or assume carrier liability.
To use our services, you must:
Service fees are as follows:
Commission is calculated on gross freight amounts paid for CDG-booked loads, before factoring fees, and is due within five business days after you receive payment, including a factoring advance. Partial payments trigger commission proportionally; a later factoring settlement does not trigger a second charge on amounts already counted. No commission payment is due on unpaid amounts until payment is received.
You are responsible for:
Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Reply STOP to opt out at any time. Reply HELP for help.
Opting in. SMS consent is given explicitly by ticking the text message consent checkbox on our carrier application. That box is not pre-checked and is not required — consent to receive text messages is not a condition of purchasing or using our dispatch services. If you do not opt in, contact us to arrange phone or email communication.
What we send. Load offers, availability confirmations, booking status, rate confirmation details, and occasional updates about your dispatch account. Message frequency varies based on load availability and your activity.
Message and data rates. Message and data rates may apply. You are responsible for any charges your mobile carrier applies to messages you send or receive. Check your mobile plan for details.
Opting out and help. Reply STOP to opt out. If you continue receiving messages after opting out, contact us directly. Reply HELP for assistance, or contact us at dispatch@clydedispatch.com or (561) 562-4403.
Carrier liability. Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on your mobile carrier's network and on factors outside our control, and neither Clyde Dispatch LLC nor your mobile carrier guarantees that any message will be delivered, or delivered on time. Do not rely on SMS alone for time-critical decisions.
See our Privacy Policy for how we handle your information.
Clyde Dispatch Group is a dispatch service only. We are not responsible for:
To the maximum extent permitted by law, our total liability to you for any claim arising out of these Terms or our services shall not exceed the fees paid by you in the three months preceding the claim.
You agree to indemnify and hold harmless Clyde Dispatch LLC, its officers, employees, and agents from any claims, damages, or expenses arising from your use of our services, your breach of these Terms, or your violation of any applicable law or regulation.
Either party may end dispatch services with seven calendar days written notice, without a cancellation fee. Ending service does not cancel already-authorized loads or eliminate earned commission obligations. We reserve the right to suspend or terminate your account immediately for breach of these Terms, non-payment, or conduct that exposes the Company to liability. Upon termination, outstanding fees remain due.
All content, software, AI workflows, and materials provided by Clyde Dispatch Group are our proprietary property. You may not copy, reproduce, or distribute them without written consent.
These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved in the courts of Palm Beach County, Florida.
We may update these Terms from time to time and will notify active clients of material changes by email. Pricing changes require advance notice and your affirmative agreement, as described in Section 3; continued use alone does not authorize a pricing change or conversion to a new plan.
For questions about these Terms, contact us at: